فصل ثالث-أول ثانوي - ضيافة
Professional Supervision of Food and Beverage Service
Information
Reviews 0
Number of Sections :
4
Duration :
6 Minutes
Training Level :
Professional
Price
20 JOD
Training Path Description
Learn effective supervision techniques to ensure high-quality food and beverage service and team efficiency.
This course is aimed at managers and supervisors in food and beverage service who want to strengthen their leadership and deliver a memorable guest experience. It covers planning and organizing tasks, hygiene and safety standards, managing service flow in restaurants and bars, customer interaction and problem resolution, and coaching and performance evaluation techniques. Participants will engage in practical exercises and real-world case studies to sharpen decision-making and build cohesive, high-performing teams.
Accredited certificate
Get an accredited attendance certificate for the training
What Will You Gain?
Skills related to the course
- Supervisory and coaching skills
- Effective team management
- Customer communication and interaction
- Maintaining hygiene and safety standards
- Quick decision-making and incident handling
- Application of planning tools and shift organization
Training Path Objectives
- Understand the supervisor's role in food and beverage service and responsibilities
- Apply effective team management and task delegation
- Improve service quality and guest experience
- Ensure compliance with hygiene and safety standards
- Manage service flow and handle issues and complaints
- Develop coaching and continuous performance evaluation skills
Effective leadership of F&B service teams
Implementing hygiene and safety standards accurately
Managing service flow and minimizing wait times
Developing customer handling and complaint resolution skills
Performance evaluation and constructive feedback
Real-world case studies for hands-on learning